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customer experience

Customer Experience: What Costco Wholesale Can Teach B2B

March 13, 2019March 13, 2019
Customer Experience Win

When you think about Costco, do you see it as a B2B or B2C company?I had never been in a Costco in earlier years when you had to work at a qualifying corporate business just to enter one. The customer makeup must have appeared much different then. The brand now serves both the wholesale market … Read more

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